FAQ

Frequently asked questions.

You know that question you had? Well we have an answer for it! Get answers to your questions fast by looking below or contacting our team directly for help.

Other questions?

What chemicals do you use to develop black and white film ?

We use Ilford developer for B&W film.

Do you process film from customers outside the U.S. (International Customers) ?

No, unfortunately due to recent changes in tarriffs, import duties, and shipping restrictions we are no longer accepting film from outside of the United States. If you are an intnernational customer, please do not ship any film to Dwayne's Photo as it may be returned by the carrier undelivered at cost to you. We are also no longer offering outgoing shipping services to international addresses.

Do you offer cross processing?

Yes. Currently, the only type of film that we offer cross processing on is E-6 slide film processed as C-41 color film.

How can I tell if my Vintage (Discontinued) Film has been used?

126 film Look in the window in the center of the 126 cartridge, if you can see arrows pointing to the right >>>> your film has not been exposed (No pictures have been taken).
If the arrows are pointing to the left <<<< or you can see a number in the window or nothing at all, your film has been exposed. (Pictures have been taken).

Disc film If you cannot see a number in the small window of the disc
(No pictures have been taken).
If the small window has a number greater than 1 up to 15x your film has been exposed. (Pictures have been taken).

What is your return and refund policy?

Returns Dwayne's does not allow returns of fresh film or other consumable photographic products. Apparel, accessories, and other merchandise may be returned for a refund as long as it is in its original condition.

Refunds Dwayne's does not issue refunds for processing services.

What are your terms and conditions?

Our terms and conditions can be found by clicking here.